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Market Executive Director

at brighthealth

Posted: 9/30/2019
Job Status: Full Time
Job Reference #: f416ba74-f520-4d27-ac51-82fd1c08b77a

Job Description

Market Executive Director

Charlotte, NC
Markets – Market Leadership

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Our Markets Team is responsible for assuring the success of Bright Health in matrixed partnership with other Bright Health leaders. Market Executive Director shares accountability with Bright Health’s line of business, clinical, quality and growth teams to collectively drive performance in our health plans in each market.

The Market Executive Director has responsibility for mid-to-large size market areas, offering multiple products in a highly complex system. They collaborate with other Bright Health leaders and will direct the market-based teams that:
- Manage the strategic partnerships with our Care Partners and top network providers;
- Manages the network performance to deliver affordable, high quality health care;
- Assures the growth and vitality of Bright Health’s insurance products.

This role impacts Care Partners and key provider awareness, satisfaction, partnership and clinical effectiveness by ensuring we have a successful approach to supporting the development and implementation of Care Partner/Bright Health quality and clinical programs, panel and attribution growth initiatives and advancing Care Partner primary care delivery models. The role collaborates closely with Bright Health’s internal clinical, analytic and growth teams, as well as our Care Partners and top provider practices, while overseeing a team that is the face of in your market.


Successfully execute Bright’s Care Partner and Network provider partnerships and performance within your assigned territory.

Network partnership:

Oversee the local network strategy including network development, provider contracting, engagement, renewal
Partner with Health Optimization and Bright Implementation Team to implement programs to maintain positive relationships between the health plan, physicians, hospitals, and practice managers

Network performance:

Work closely with the Care Partners and providers in the Markets on day-to-day health plan operations
Work closely with Care Partners and providers with Bright Health Achieve MCR and quality targets


Work closely with Line of Business teams on new market entry strategies, including product launches and market expansions.
Partner with the sales team in executing on distribution and sales initiatives to drive high revenue and membership targets
Work closely with the DOI and Bright Health legal team to ensure compliance
Manage a team, helping to develop leaders and achieve.
Other duties and responsibilities as assigned.


This position has supervisory responsibilities for local teams.


Bachelor’s Degree in business, economics, healthcare administration, or a related field is required; MBA is preferred

Five (5) or more years of experience in healthcare, ideally inside provider and payer settings, with knowledge of managed care, network development, or network management
Four (4) or more years of management experience
Local market knowledge of the healthcare payer and/or provider landscape
Large project and program management experience.
Familiarity with Individual, Commercial and Medicare products, including development and execution of growth and distribution initiatives.
Experience working with clinical, sales, and product teams to design and implement programs to maintain positive relationships between the health plan, physicians, hospitals, and practice managers.


Work effectively in a matrixed environment and comfort with shared accountability:

Strong collaboration skills to effectively work with the sales team in executing on high revenue and membership targets,
Strong collaboration skills to partner closely with other Bright Health leaders to design and implement programs to maintain positive relationships between the health plan, physicians, hospitals, and practice managers.
Leadership skills that extend cross-functionally, spanning operations, clinical, provider relations, marketing, distribution and sales in such a way that achieves an exceptional experience for members, clinicians and distribution partners.
Strong relationship skills within the healthcare provider space
Results oriented, capable of clearly translating strategic objectives into implementable processes that drive outcomes.
Inspirational, respectful and effective team leadership.


The majority of work responsibilities are performed in an open office setting, carrying out detailed work sitting at a desk/table and working on the computer. Travel may be required.


At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.

Bright Health is tripling its footprint in 2019 to offer a variety of health insurance plans to more individuals. Bright Health operates health insurance offerings across Individual and Family Plan segments and the Medicare Advantage space in Alabama, Arizona, Colorado, Ohio, New York and Tennessee.

We’re Making Healthcare Right. Together.

We've won some fun awards like:
Great Places to Work
Modern Healthcare
Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


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